Frequently Asked Questions

Every uploaded photo is linked to a specific checklist item and goes through multiple AI analysis steps. A readiness check validates photo quality and composition. Material classification identifies the roofing material type, brands, and discontinued products. Damage detection tags and counts damage markers by type — hail impacts, bruising, granule loss, nail pull-throughs — with confidence scores for each finding. All evidence feeds into structured reports organized by inspection section. Learn more about our AI evidence analysis.

Yes, two ways. Our free interactive demo walks you through a complete inspection report using sample photos — you experience the full workflow in about five minutes with no account required. Every new account also gets 5 free reports over 14 days with full AI analysis, no credit card needed. Get started on our pricing page.

Roof Report Pro is a progressive web app that works great on mobile browsers. You can add it to your home screen for quick access. The interface is optimized for on-site use with touch-friendly controls and offline photo capture support. See our features page for full platform capabilities.

For best results, upload clear photos of the entire roof from multiple angles, close-ups of any visible damage, and photos of gutters, flashing, and penetrations. Our guided workflow tells you exactly what photos are needed. Higher resolution photos generally produce better AI analysis. Check out our roof photo best practices guide for detailed tips.

Roof Report Pro detects 22 damage types including: hail impact, wind damage, missing or lifted shingles, granule loss, cracked or curling shingles, blistering, flashing failures, punctures, ponding, biological growth, and general wear patterns. Each finding includes a severity rating and material-aware description — the AI describes shingle damage differently from metal panel damage. See our article on 10 types of roof damage every inspector should know.

Yes! You can fully customize your report templates to match your branding. Add your company logo, adjust colors, modify section layouts, and include your own standard language. Templates can be saved and reused across all your inspections. You can also customize photo requirements — define which photos are required vs. optional for each inspection type. Learn more about our basic reports.

Yes! All AI-generated content is fully editable before you finalize your report. You can modify damage descriptions, adjust severity ratings, reorder photos, and add your own notes. The AI provides a starting point that you refine based on your professional judgment. Learn more about our report generation features.

Reports can be exported as professional PDF documents, which can be emailed directly to clients or downloaded. The PDFs include all photos, annotations, findings, and recommendations in a clean, branded layout.

Yes! We offer volume-based pricing tiers. Starter is $150/month for 25 reports, Pro is $250/month for 60 reports, and Business is $450/month for 125 reports. Save 20% when you pay annually. See our pricing page for full details.

Subscriptions are billed monthly on the anniversary of your signup date. If you choose annual billing, you're charged once per year at a 15% discount. You can cancel anytime, and your subscription remains active until the end of the current billing period. See full billing details on our pricing page.

Team workspaces allow you to collaborate with your crew. Invite team members, share reports, manage permissions, and track everyone's work in one place. Team admins can control who can create, edit, and send reports. Homeowner and property data is shared across the workspace, so your team doesn't re-enter information for repeat customers. Explore our inspector control features for more details.

The platform is designed to be intuitive, with guided workflows and helpful prompts. Check out our resources for guides and best practices, including roof photo tips. For teams, we offer onboarding sessions to help you get started quickly.

Absolutely. We use industry-standard encryption for all data in transit and at rest. Your photos and reports are stored securely on AWS infrastructure. We never share your data with third parties, and you retain full ownership of all your content.

Currently, Roof Report Pro is a standalone platform that works alongside your existing tools. See how we compare with Jobber, CompanyCam, and other popular roofing software. We're exploring direct integrations with popular CRM and project management tools. Contact us if you have specific integration needs.

Our AI is trained on thousands of real roof damage examples and achieves high accuracy for common damage types like hail impacts, missing shingles, and granule loss. However, AI is a tool to assist—not replace—human expertise. We recommend always reviewing AI findings before finalizing reports. Read our comparison of AI vs manual roof inspections to learn more.